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Faq's

Support & Frequently Asked Questions

Here at Transmission Samples we like our customers to be over the moon with the service we provide, But occasonly question must be asked! We are constantly updating our 'Frequently Asked Qestions' pages to ensure that they cover the A-Z. If you don't find what your looking or have found something we forgot to mention, please send us a message and we'll get it added straight away.

About Orders

Downloads

Downloads

How your products are delivered to you and in what format.

Returns

Returns

If you would like to return an item please read these Q&A's first.

Ownership & License

Ownership & License

Ownership & license provided with your products.

Troubleshooting

What are Zip & Rar Files

What are Zip & Rar Files

Are you are having problems uncompressing files / downloads?

Account Problems

Account Problems

Are you having problems login into your account or forgotten your password?

Download Problems

Download Problems

If you are having issues downloading your products.

How to use the Website

Creating an Account

Creating an Account

Step-by-step guide to creating an account with us.

How to Purchase

How to Purchase

See something you like? We'll tell you how to make it yours!

Other

European Union Cookie Law

European Union Cookie Law

What has recently changed due to some new EU legislation.

Our Terms & Conditions

Our Terms & Conditions

Make sure you read up on our terms & conditions.

Our Privacy Policy

Our Privacy Policy

Please check our privacy policy as this applies to all users.

If you cannot find the solution to your problem on these pages we would love to hear from you! Go to our Contact page and drop us a line, or just email us!

About Us


Payment

We accept all major cards securely via Paypal.

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